Policies

Services

If you are not fully satisfied with your service , please contact us within 7 days of your original appointment. Your stylist will assess your concern and can adjust tonality or make minor haircut adjustments at no cost.  Services are non refundable .  After 7 days or if you cancel your correction appointment less than 24 hours  in advance,  the service  will be considered a new  charge. 

We have a dressing room where we provide Smocks and towels to help protect your clothing.  We will not be responsible for damages to any clothing .   

Returns/Exchanges
All product sales are non-refundable

Cancellation Policy:

Our Stylists' time is valuable, just like yours. We ask that you respect that time by kindly notifying us of appointment cancellations at least 24 hours in advance.  If you are unable to cancel your appointment within that time frame, the following fees will be incurred: 

24 hours or more in advance : No fee

Less than 24 hours - 50% of cost of service

No -Shows - 100% of the cost of service. 

Canceling within 3 hours of your appointment will be considered a no show.